TERMS, CONDITIONS
& COMMUNITY GUIDELINES

EFFECTIVE DATE: 19th August 2019

1. INTRODUCTION & PURPOSE

This policy covers the full spectrum of East Meets West activity, including when you interact with us:

  • in-person;
  • online via our main website at: eastmeetswest.org.uk;
  • online via the hub website or app at: hub.eastmeetswest.org.uk;
  • online via the Facebook group at: facebook.com/groups/emwtheatre;
  • online via any of our other associated social media profiles;
  • by any other means.

Before interacting with East Meets West and other members of the network, you should read:

By continuing to interact with East Meets West and other members of the network, you agree to the terms set out in both of these documents.

We’ve written these Terms, Conditions & Community Guidelines so that the network remains a safe, positive, collaborative and useful place to share information and support one another.

2. OWNERSHIP & COPYRIGHT

East Meets West is owned and operated by Little Earthquake as part of our wider activities.

All content on our websites, app and associated social media profiles belongs to Little Earthquake, and all rights are reserved.

More information about Little Earthquake, including our contact details:

Little Earthquake is a company limited by guarantee incorporated in England and Wales (Company number 10168346).

Our website address is: little-earthquake.com

Our correspondence address is:

Little Earthquake
Department of Drama and Theatre Arts
University of Birmingham
The Old Library (SOVAC)
998 Bristol Road
Selly Oak
Birmingham
B29 6LG

You can also contact us using the contact form on our website, or email us at epicentre [at] little-earthquake [dot] com.

If you have questions regarding these Terms, Conditions & Community Guidelines, please don’t hesitate to contact us using the details above. Depending on your enquiry, we may need to ask you to prove your identity.

3. LIABILITY DISCLAIMER

East Meets West strives to provide quality, relevant and safe information. However, we cannot be held responsible for information posted by other members or found on external websites linked to from East Meets West. All information is provided in good faith, but is used solely at the user’s own risk. You are advised to take all necessary precautions when acting on any information provided or when visiting external websites.

We will correct any factual errors or inaccuracies as quickly as possible once we are made aware of them.

We ensure that appropriate organisational and technical measures are taken against unauthorised administrative access to our websites, app and associated social media profiles. However, we cannot be held responsible for any damage to your computer / mobile device or loss of data which may occur during the use of our websites, app, associated social media profiles, or external websites linked to from East Meets West.

4. WHO CAN JOIN THE NETWORK

There are two main membership areas people can join within the network: a hub powered by Mighty Networks (located at: hub.eastmeetswest.org.uk), and a Facebook Group (located at: facebook.com/groups/emwtheatre).

East Meets West is for everyone working in the professional independent theatre sector within the Midlands.

By theatre we mean the whole gamut of live performance from dance to circus, spoken word to live art, immersive to more traditional, plus all of those indefinable bits in between. If you describe what you do as theatre in some way, East Meets West is for you.

By everyone we mean administrators, composers and musicians, designers, directors, dramaturges, evaluators, facilitators, funders and fundraisers, general managers, marketers, performers, producers, production and stage managers, programmers, technicians, theatre makers, writers… and anyone else who helps to get independent theatre in front of audiences. We support artists, but we also know that others working in the sector need a support network too.

Whilst we recognise the enormous contribution amateur artists, organisations and societies bring to the cultural landscape of the Midlands, East Meets West is intended for those working within the industry in a professional capacity.

Most members will live and work in the East or West Midlands. For our purposes, an Eastie is based and making work in: Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire or Rutland — and a Westie is based and making work in: Birmingham, Dudley, Herefordshire, Sandwell, Shropshire, Staffordshire, Walsall, Warwickshire, Wolverhampton or Worcestershire.

If you don’t live in the Midlands you can be an Honorary Member. All we ask is that you have a vested interest in work being created in (and not just touring to) the Midlands.

You need to be aged 16 or over to join the network.

To ensure membership of the network maintains its integrity, all requests to join need to be approved by our Moderators. Once members have been approved, the information they post isn’t moderated before being published but is subject to regular monitoring.

5. HUB MEMBERSHIP

Member account and profile

If you are approved for a member account on the East Meets West hub at hub.eastmeetswest.org.uk, you will be given a profile through which you can post content and interact with other members.

We believe that a community thrives because of the individuals within it, no matter what size or shape of organisation they work for. Therefore, please register as yourself rather than as your organisation(s). You’ll have an opportunity to talk about your organisation(s) on your profile.

Privacy and data usage

We are committed to protecting your personal information (often referred to as personal data). It’s your information, it’s personal, and we respect that. It is very important for us that we can maintain the trust and confidence of those who interact with us.

Our hub is powered by Mighty Networks who take the privacy of their networks’ members very seriously. They are based in the USA, but hold a privacy policy that is in line with the European Union’s General Data Protection Regulation (GDPR) as part of their binding corporate rules. For more information see the ‘Transferring your data outside the European Economic Area’ section of our Privacy & Data Usage Policy. When you register to join the hub you will be asked to agree to Mighty Networks’ own terms, conditions and privacy policies. Visit Mighty Networks at: mightynetworks.com.

The membership sections of the hub are private. This means you need to have an account and log into the website / app to access membership features such as your own and other members’ profiles, the activity streams and the messaging systems. This also means your profile and other information you post through your account can’t be seen by visitors who aren’t logged in.

Respect for other members’ privacy

We work hard to respect the privacy of our members and you should too. Members are forbidden to share any information posted by another member within the hub to platforms outside the hub. Exceptions to this are if you have been granted explicit consent to do so by the member who originally posted the information you wish to share.

Data request

You can ask us to see a copy of any data we hold about you at any time. We will need to verify this request via the email address you used to set up your member account.

Deleting and/or modifying your data

You can delete or change much of the information you have posted to the hub yourself via your account settings or by editing posts directly.

You can ask us to delete or change any data you can’t modify yourself. We will need to verify this request via the email address you used to set up your member account.

Leaving the hub

You can leave the hub at any time by deleting your member account via your account settings. When you delete your account it will also securely remove all of your data from the website.

You can also contact us to ask that we delete your member account and data on your behalf. We will need to verify this request via the email address you used to set up your member account.

Notifications

Within the hub you have full control over the notifications you receive via your account settings.

6. FACEBOOK GROUP MEMBERSHIP

Membership

To join the Facebook group at facebook.com/groups/emwtheatre you need to have an existing personal Facebook account and then request to join the group. Once approved you can post content and interact with other members.

Privacy and data usage

We are committed to protecting your personal information (often referred to as personal data). It’s your information, it’s personal, and we respect that. It is very important for us that we can maintain the trust and confidence of those who interact with us.

The group is powered by Facebook. They are based in the USA, but hold a privacy policy that is in line with the European Union’s General Data Protection Regulation (GDPR) as part of their binding corporate rules. For more information see the ‘Transferring your data outside the European Economic Area’ section of our Privacy & Data Usage Policy. When you join Facebook you will be asked to agree to their own terms, conditions and privacy policies. Visit Facebook at: facebook.com.

The Facebook group is set to public. This means that although members need to be approved, anyone on Facebook can find the group, see who is in it and what they post.

Respect for other members’ privacy

We work hard to respect the privacy of our members and you should too. Members are forbidden to share any information posted by another member within the Facebook group to platforms outside the group. Exceptions to this are if you have been granted explicit consent to do so by the member who originally posted the information you wish to share.

Data request

You can ask us to see a copy of any data we hold about you at any time. Before sharing the data with you we may need to ask you to prove your identity.

Deleting and/or modifying your data

You can delete or change much of the information you have posted to the group yourself by editing posts directly.

You can ask us to delete or change any data you can’t modify yourself. Before we delete or change any data we may need to ask you to prove your identity.

Leaving the group

You can leave the group at any time via your account settings. When you leave the group, all of your previous posts in the group will remain.

You can delete these posts manually via the settings of each post, or you can contact us to ask that we delete your posts on your behalf. Before deleting your posts we may need to ask you to prove your identity.

Notifications

Within the group you have full control over the notifications you receive via your Facebook account settings.

7. OUR OTHER ASSOCIATED SOCIAL MEDIA PROFILES

In addition to our Facebook group, we have the following social media profiles associated with East Meets West:

  • Twitter (located at: twitter.com/emwtheatre);
  • Instagram (located at: instagram.com/emwtheatre).

When you interact with East Meets West via these platforms, you are subject to the terms, conditions and privacy policies held by each platform respectively. You are advised to read the notices and privacy policies for these platforms when you sign up to them.

8. ONLINE COMMUNITY ETIQUETTE

The East Meets West network is a very safe, friendly and supportive environment, and we intend to keep it that way. Please be nice to one another!

Debate and discussion is an important aspect of the network. While we value honesty and transparency during complex or difficult conversations, the tricky thing about written text is that tone can often be lost or misinterpreted. Please take this into account when posting online.

Please don’t post anything that could be considered rude, discriminatory, defamatory, libellous, threatening or unpleasant. We just won’t tolerate it. We will remove the offending content and reserve the right to delete a member’s account if that member is found to have engaged with us and/or other members in a negative way.

Please contact us if you have any concerns about content posted online.

9. MODERATION OF ONLINE CONTENT

We rely on the members of the network to add almost all of its online content. We recognise the huge contribution this makes to the success of the network and we seek to allow members as much freedom as we can in the content they add.

Posting content is restricted to approved members only and while the information they post isn’t moderated before being published, content is regularly monitored. We reserve the right to remove or edit any postings we deem to be in breach of these Terms, Conditions & Community Guidelines.

Please contact us if you see content that you believe should be removed or edited.

10. ONLINE CONTENT RELEVANCE GUIDELINES

The network serves those working within the professional independent theatre sector in the Midlands. All posted content should be genuinely relevant to members.

Try and make your posted content as accurate and complete as you can. It’ll be of most use to other members and you’re likely to get a better response.

Please think about the most useful and relevant place to post your information before you do so, and only post your information to one location. Although you may be tempted to cross-post into multiple locations, you’re guaranteed to annoy members, especially those who have notifications turned on!

Users should only repost content which is similar to content that has previously been posted if there is a genuine reason for doing so. Examples of valid reasons for reposting include:

  • If an opportunity that you have previously posted about is approaching its deadline for applications and you wish to remind members about the deadline. You should only post a maximum of two reminders in addition to the original post;
  • If a job application deadline has passed without suitable applications being received and the recruitment process has been extended beyond the original deadline;
  • If a previously posted opportunity or event is occurring again at a different venue or on a different date;
  • If the details of a post have otherwise substantially or materially changed so as to alter the section of the website to which the information belongs.

If at any point you’re unsure of whether your information is right for the network, or where it should be posted to, please get in touch.

11. NO GUARANTEE OF ACCESS

The services provided are offered without cost to our members. While we endeavour to provide all reasonable technical support to our members and to maintain a high level of service, we do not guarantee that these services will be available to members constantly. We accept no liability for any loss or damage that result from any inability by members to access the services that we provide.

From time to time we may need to remove inactive accounts from the network in order to maintain speed and security. Before doing so we will endeavour to email the account owner to notify them of our intent to remove their account. We will do this no less than 14 days before we close the account.

12. CHANGES TO THESE TERMS, CONDITIONS & COMMUNITY GUIDELINES

The most up-to-date version of these Terms, Conditions & Community Guidelines can always be found on this page.

It may be updated in the future to take into account changes at East Meets West and the services we provide, or to reflect changes to regulation or legislation. Whenever we update the policy, we will also update the “effective date” at the top. We will also inform you of any changes via a prominent notice on eastmeetswest.org.uk prior to the change becoming effective.