USER GUIDE

You’ll get the most out of the East Meets West website by registering for a member account.

Once you’re all signed up, you’ll be able to access the membership sections of the website, including your profile, the community directory and the discussion forums. You’ll also be able to message other members and add events to the community calendar.

Most of the site’s features are pretty self-explanatory, but if you feel lost, you’ve come to the right place.

To register for a member account, go to REGISTER located in the top navigation bar. This will only be visible if you are currently logged out of the site.

Once on the Register page, complete the registration form. You can click on the grey question mark icons if you need any guidance.

We believe that a community thrives because of the individuals within it, no matter what size or shape of organisation they work for. Therefore, please register as yourself. You’ll have an opportunity to talk about your organisation(s) on your profile.

As you fill out the form, here are a few things to keep in mind:

  • Your username will take the form: FirstName.Lastname;
  • You will use your email address to log into the site along with your password;
  • As a security precaution you must use a strong password consisting of at least one uppercase character, one lowercase character and one number;
  • In the Region field, choose which option describes you best. Easties will live and work mostly in the East Midlands, Westies will live and work mostly in the West Midlands, and a Bothie will live somewhere in the Midlands and work in both regions. If you don’t live in the Midlands, you can still join as an Honorary Member. All we ask is that you have a vested interest in the work being created in (and not just touring to) the Midlands;
  • Nobody will see your Birth Date except for you and the website administrators. You must be aged 16 or over to register, and it’s a legal obligation that we ask;
  • All fields on the registration form need to be completed.

Before registering, be sure to read our Terms, Conditions & Community Guidelines, as well as our Privacy & Data Usage Policy. You need to agree to these before signing up to the site. If you agree, tick the checkbox next to ‘I agree to East Meets West’s terms, policies and guidelines’.

If you’d like to subscribe to our mailing list, tick the checkbox next to ‘I want to subscribe to the East Meets West mailing list’. You will receive occasional updates about East Meets West, and a weekly round-up bulletin of community posts direct to your inbox. You can change your notification settings at any time via your account dashboard.

Complete the reCAPTCHA test to prove you’re not a robot. It’s easy, we promise!

Lastly, click the REGISTER button.

In order to maintain the integrity of the community, those wishing to join the site pass through our moderators before being approved. You’ll receive an email notification to let you know that we’ve received your membership request and another when you have been approved.

Once you have been approved you can log into your account.

To log into your account, click on LOG IN located in the top navigation bar. This will only be visible if you are currently logged out of the site.

Complete the log-in form using the email address and password you used when registering.

Complete the reCAPTCHA test to prove you’re not a robot.

If you’d like your browser to keep you logged into the website (using magical cookies), tick the checkbox next to ‘Keep me signed in’. You shouldn’t do this if you are using a public computer.

Click the LOG IN button.

Once you’ve logged into the site you’ll be taken directly to your profile.

If you’ve forgotten your password, click FORGOT YOUR PASSWORD? located under the LOG IN and REGISTER buttons.

To reset your password, enter either the email address you used when registering for the site or your username into the field provided. Your username will take the form: FirstName.LastName.

Complete the reCAPTCHA test to prove you’re not a robot.

Click the RESET MY PASSWORD button.

An email will be sent to the email address you used when registering for the site. Follow the instructions in the email to reset your password.

There are two ways you can log out of your account.

You can click on LOG OUT located in the top navigation bar. This will only be visible if you are currently logged into the site.

Alternatively, visit your profile by clicking on MY PROFILE located in the top navigation bar, then click on the grey cog icon located under your profile cover image. Select LOG OUT from the options that appear in the dropdown.

When you log out of the site you will be redirected to the website’s homepage. You can log back in by clicking LOG IN located in the top navigation bar. This will only be visible if you are currently logged out of the site.

Your profile is your personal hub on eastmeetswest.org.uk.

The quickest way to visit your profile is by clicking on MY PROFILE located in the top navigation bar. This will only be visible if you are logged into the site.

Your profile consists of several sections. These include your header information (profile and cover images, registration date stamp, session duration stamp, profile completeness indicator, region tag and personal description) as well as other sections that can be accessed by clicking on the tabs across the profile navigation bar. See below for more information about each of these sections.

Editing Your Profile

Show your profile some love by filling it out and keeping it updated. To update your profile, click on the grey cog icon located under your profile cover image. Select EDIT PROFILE from the options that appear in the dropdown menu. This will reload your profile in edit mode.

When you’re ready to publish the updates you’ve made to your profile, either click the grey tick icon located under your cover image, or click on the UPDATE PROFILE button at the bottom of your profile.

To return your profile to how it looked before you started to make updates, click on the CANCEL button at the bottom of your profile.

You can return to your profile at any time to update it.

Profile Image (part of your header information)

A new profile includes a default profile image (currently the East Meets West logo). You can upload a personal profile image by entering edit mode (see the ‘Editing Your Profile’ section), clicking on the camera icon overlaid on your current image and choosing UPLOAD PHOTO from the options that appear in the dropdown menu.

Follow the onscreen instructions to upload your profile image.

For best results, upload a square image with a minimum width of 200 pixels. The maximum upload size is 1.9MB.

If you’d like to remove your personal profile image and use the default image instead, enter edit mode, click on the camera icon overlaid on your current image and choose REMOVE PHOTO from the options that appear in the dropdown menu.

Cover Image (part of your header information)

A new profile includes a default cover image (currently the East Meets West map background). You can upload a personal cover image by entering edit mode (see the ‘Editing Your Profile’ section), clicking on CHANGE YOUR COVER PHOTO overlaid on your current image and choosing CHANGE COVER PHOTO from the options that appear in the dropdown menu.

Follow the onscreen instructions to upload your profile image.

For best results, upload an image with a minimum width of 1000 pixels. The maximum upload size is 1.9MB.

If you’d like to remove your personal cover image and use the default image instead, enter edit mode, click on CHANGE YOUR COVER PHOTO overlaid on your current image and choosing REMOVE COVER PHOTO from the options that appear in the dropdown menu.

Social Media Links (part of your header information)

When you add social media links to your profile via your ABOUT tab, those links will appear under your name. You can edit these via the fields provided on your ABOUT tab.

Registration Date Stamp (part of your header information)

Under your social media links is a registration date stamp showing when you registered on the site. This cannot be edited.

Session Duration Stamp (part of your header information)

Next to the registration date stamp is a session duration stamp showing how long you’ve been logged into the site during your current session. This will update automatically and cannot be edited manually.

Region Tag (part of your header information)

Under the registration date stamp and the session duration stamp is a tag showing your region. This is populated by the information you provided when you registered for the site. You can change this by editing the region field on your profile (see the ‘Profile Fields’ section for more information about how to do this).

You can click on this tag to see all the other members who match your region in the member directory.

Personal Description Field (part of your header information)

Under the region tag is your personal description field. By default this is labelled ‘Tell us a bit about yourself…’ if you haven’t yet filled it in. What you write here is used as your biography wherever you post on the site.

To edit your personal description, click on the grey cog icon located under your profile cover image. Select EDIT PROFILE from the options that appear in the dropdown menu. This will reload your profile in edit mode.

Type a brief introduction about yourself into the description field. You can use a maximum of 300 characters.

To save your updated personal description either click the grey tick icon located under your cover image, or click on the UPDATE PROFILE button at the bottom of your profile.

Profile Completeness (part of your header information)

The blue bar located under your cover image is your profile completeness indicator. The more information you add to your profile, the fuller the indicator will be. Once you have fully completed your profile, the indicator will disappear.

The ABOUT Tab

The ABOUT tab houses your main profile information. It can be seen by other members of the site when they view your profile.

Complete your profile by typing in the field boxes provided. The more information you add, the more useful your profile will be to others viewing it. You can click on the grey question mark icons if you need any guidance.

Any fields you leave empty will not appear on your profile.

The ACTIVITY Tab

The ACTIVITY tab houses your activity wall.

When you post updates on your wall they will also appear on the site-wide activity stream. See the ‘Site-Wide Activity Stream’ section for more information about this feature.

Other members of the site can visit this tab on your profile and post to your wall. You can do the same by visiting another member’s activity tab. These posts will also appear on the site-wide activity stream.

Post to your wall by filling out the post field located at the top of your activity wall (it contains a ‘What’s on your mind?’ prompt), and then clicking the POST button to publish your post.

You can add photos to wall posts by clicking the grey camera icon located under the post field.

You can like wall posts by clicking the grey thumbs up icon located under the wall post you want to like.

You can comment on wall posts by filling out the comment field located under the wall post you want to comment on, and then clicking the COMMENT button to publish your comment.

The MESSAGES Tab

The MESSAGES tab houses all of your private messages.

The members who you’ve had private conversations with are listed on the left-hand side. Click on a member’s name to view your conversation or add additional messages.

Add a message to a conversation by completing the message field at the bottom of the conversation. Each message can have a maximum of 200 characters. Once you have composed your message, send it to your recipient by clicking the SEND MESSAGE button.

You can click on the grey no entry icon next to a correspondent’s name to block that member from messaging you in the future.

You can click on the grey bin icon next to a correspondent’s name to delete the entire conversation you’ve had with that person.

You can click on the grey download icon next to a correspondent’s name to download a text file containing the entire conversation you’ve had with that person.

If you’d like to delete a message from a conversation, hover over the message you want to delete then click on the bin icon that appears next to the message.

The FORUMS Tab

The FORUMS tab houses links to all of the community discussion forum posts you’ve created or interacted with.

Use the sub navigation under the main tab navigation to view links for:

  • All of the topics you’ve started;
  • All of the replies you’ve created;
  • All of the posts you’ve marked as favourites;
  • All of the topics or posts you’ve subscribed to.

You can visit any of these topics, replies and posts by clicking on the relevant links.

Your account dashboard is where you can view and change all of your account settings.

The quickest way to visit your account dashboard is by clicking on MY ACCOUNT located in the top navigation bar. This will only be visible if you are logged into the site.

An alternative way to access your account dashboard is via your profile. Click on the grey cog icon located under your profile cover image. Select MY ACCOUNT from the options that appear in the dropdown.

Once you are on your account dashboard, click on the relevant tabs to update your account information, change your password, update your notification settings, or delete your account.

The bell icon in the bottom right-hand corner of your screen is your interaction notification indicator.

If you have the relevant notifications turned on via your account dashboard, a red badge will appear on the bell icon when you have new notifications. Click on the bell icon to view a list of your notifications.

If you’d like to change the kind of notifications you receive via this feature, visit your account dashboard by clicking on MY ACCOUNT in the main navigation bar, then click on the WEB NOTIFICATIONS tab within your account dashboard. See the ‘Your Account Dashboard’ section for more information.

You can post on your own activity wall, other members’ activity walls and the site-wide activity stream.

Your Activity Wall

Your main activity wall is housed on the ACTIVITY tab within your profile. See the ‘Activity Tab’ section for more information about this feature.

Other Members’ Activity Walls

You can view and write on other members’ activity walls by visiting their profile and clicking on their ACTIVITY tab. These posts will also appear on the site-wide activity stream.

The Site-Wide Activity Stream

The site-wide activity stream features updates from across the site, including when you and other members publish wall posts or interact on the forums.

You can also post status updates to your wall directly from the stream. These posts will then appear on your profile wall.

To view the community directory, click on COMMUNITY DIRECTORY in the main navigation bar. This will only be visible if you are logged into the site.

All other members are listed in the directory. You can simply browse the directory, search the directory by first name, or filter the directory by role description(s) and/or region. Once you have set your search options at the top of the directory, click SEARCH to see all members who match your parameters. Click RESET to show all members again.

You can view more information about a member by clicking the reveal arrow at the bottom of their profile card. This will expand their profile to reveal their roles, region and social media links if they have added these to their profile. Clicking on the reveal arrow again will collapse their profile.

Visit another member’s full profile by clicking on their profile card. Visit your own profile by clicking on your own profile card.

You can send a private message to another member by clicking the MESSAGE button on the profile card of the person you want to send the message to. The messaging interface will apear in a pop-up box.

You can view all of your private messages by clicking the MY MESSAGES button on your own profile card. This will take you to the messages tab on your profile. See the ‘Messages Tab’ section for more information about this feature.

To view the community discussion forums index, click FORUMS on the main navigation bar. This will only be visible if you are logged into the site.

Use the community forums to discuss, debate, share information and ask for advice. You can also post to the Tour Booking Database forum if you have information you’d like to share with regional Programmers.

The Main Forums

To visit a specific forum, click on the forum name in the forums index.

There are currently five forums:

Advice Line
Use this forum to ask the rest of the community for advice. Worried about something and need community support? Let us know! Not sure how best to approach that funding application question? Someone will point you in the right direction!

Community Noticeboard
Think of this forum as a community noticeboard in your local coffee shop. Setting up your own yoga class or book club and want to invite community members along? Post away! Seen a show you loved? Don’t keep it to yourself! Offering free or discounted tickets for your show? Thank you very much!

General Discussions
Use this forum to start your own discussion with the rest of the community. Have a burning issue you need to thrash out? This is the place to do it!

Jobs & Opportunities
Use this forum to post and search for jobs and other opportunities. Have a vacancy? Post it here! Recruiting a creative team for your next project? Tell us more! Running a workshop or masterclass? We want to know all about it!

Tour Booking Database
This is a place for Theatre-Makers, Producers and Tour Bookers to post about work that is currently available for touring or is looking to tour in the near fututre. Programmers across the region may use this forum to see what work is currently available for booking, so if you make a post, be sure to keep it as up-to-date as possible.

Posting In The Forums

To start a new discussion in a forum, go to the ‘Post New Topic in [Forum Name]’ form located at the bottom of the specific forum you’d like to post in.

Give your discussion a title in the topic title field (a maximum of 80 characters is permitted).

Compose your post in the field provided.

To publish your post to the forum, click the SUBMIT button.

Replying To Forum Posts

To reply or comment on an existing topic in a forum, go to the ‘Reply To [Topic Title]’ form located at the bottom of the forum post you’d like to reply to.

Compose your reply in the field provided.

To publish your reply to the forum, click the SUBMIT button.

Subscriptions & Real-Time Email Notifications

Any topics posted on these forums will also be included in the community round-up bulletin that is emailed to subscribers every week.

In addition to subscribing to the community round-up bulletin, you can:

  • Receive real-time email notifications when any new topics are posted to a specific forum. For example, you might want to be notified straight away when any new opportunities are posted to the Jobs & Opportunities forum. Simply click the ‘Subscribe’ link located at the top of the forum you want to receive notifications about;
  • Receive real-time email notifications when updates are made to a specific topic only. This is useful if you want to follow a specific topic more closely. Do this by clicking the ‘Subscribe’ link located at the top of the specific topic you want to follow;
  • Receive real-time email notifications when follow-up replies are made to one of your posts. Simply tick the ‘Notify me of follow-up replies via email’ checkbox located below the topic post form.

You can control your subscription and notification settings via your account dashboard. See the ‘Your Account Dashboard’ section for more information about this feature.

To visit the community events calendar, click EVENTS CALENDAR on the main navigation bar.

Browsing Events

By default the events are displayed in a monthly calendar view. You can change this to a list view or a day view via the VIEW AS dropdown located at the top of the calendar.

You can search for events using the search bar located at the top of the calendar. Search parameters can be date and/or keyword orientated.

Click on an event title to view more detailed information about that event.

Adding Events To The Calendar

Only logged in members can add events to the calendar. To do this, go to EVENTS CALENDAR > ADD EVENT on the main navigation bar. You will only see this if you are logged into the site.

Complete the event submission form with as much detail as possible.

Once you have completed the form, click the SUBMIT EVENT button. Your event will now appear on the community calendar.

Viewing, Editing & Deleting Submitted Events

To view a list of your submitted events, go to EVENTS CALENDAR > ADD EVENTS, and then click on the VIEW YOUR SUBMITTED EVENTS button. This will load a list of your past and upcoming events.

Under each event title, you’ll find links to view the event, edit the event or delete the event.

Clicking VIEW will take you to the event listing on the community calendar.

Clicking EDIT will take you the event submission form where you can edit the details of your event. After editing, be sure to click the SUBMIT EVENT button again to save your changes.

Clicking DELETE will remove the event from the community calendar. Be careful as this is irreversible.